Who is responsible?

Changsha Bochao Technology Co., Ltd. operates phunaraww™ and is responsible for the personal information it processes in connection with this store. Our contact information and business address are below. Privacy requests can be sent to service@phunaraww.com.

Information involved

• Information you provide: name, contact details, billing and delivery addresses, account details where used, order selections and customer-support messages.
• Transaction records: purchase history, payment status, refund records and relevant references supplied by commerce and payment providers. Payment credentials are handled through the selected payment service.
• Technical information: IP address, browser and device details, site interaction data and security logs generated through store operations.
• Preferences: communication choices and cookie preferences where such controls are provided. Avoid sending unnecessary sensitive information in support messages.

Why we use information

We use information to process purchases, take payment, arrange delivery, respond to inquiries, handle returns, maintain records, prevent fraud and operate and improve the store. Promotional communications or optional tracking are used only where permitted and with consent where required.

Where a legal basis is required, processing may rely on performance of a contract, legal obligations, legitimate interests such as security and service administration, or consent for activities that require it. Consent can be withdrawn for future processing without affecting earlier lawful use.

Who may receive information

Relevant information may be shared with Shopify, payment processors, fulfillment and delivery providers, technical and customer-support providers, and professional advisers as needed for their services. Disclosure may also be necessary to comply with law, protect legal rights or address a business transfer subject to applicable safeguards.

Provider responsibilities and their own processing practices may differ; review the notices presented by the services you use. We do not claim that optional analytics or advertising services are active merely because they are described here.

Cookies and privacy choices

Essential cookies and similar technologies support functions such as shopping carts, checkout, security and site preferences. If optional analytics or advertising technologies are enabled, they may process browsing and device information for those purposes.

Use the store’s cookie or privacy controls where displayed and your browser’s settings. Blocking essential cookies can affect shopping functions. To ask which optional services are active, withdraw consent or request an available opt-out, contact service@phunaraww.com. Where required, applicable opt-out preference signals are honored.

Storage, security and international processing

We retain information for as long as reasonably necessary for the purpose, including order fulfillment, accounting, dispute handling and legal obligations. Retention depends on the information and applicable requirements.

Reasonable technical and organizational measures are used to protect information, but no system is completely secure. Do not email sensitive payment credentials.

We are based in China, and commerce or service providers may process information in other countries. International transfers are subject to safeguards required by applicable law. Contact us for information relevant to your request.

Your rights

Depending on your location, you may be entitled to access, correct, delete or obtain a copy of personal information, request portability, object to or restrict processing, withdraw consent, or opt out of certain sale, sharing or targeted-advertising activities where applicable. These rights are subject to legal conditions and exceptions.

Submit requests to service@phunaraww.com. We may verify identity or an authorized representative’s authority using proportionate information. You may complain to the relevant data-protection authority. Where applicable, we do not discriminate for exercising privacy rights, and an appeal of a denied request can be sent to the same address.

Children and policy changes

Our store is intended for purchasers able to enter a valid transaction, not for children to use independently. We do not knowingly collect children’s personal information. A parent or guardian can contact us about information a child may have supplied.

This policy may change as store practices or legal requirements change. Additional notice or consent will be provided where required.