Accessories for dogs and cats, including gentle-play toys, a snuffle mat, feeding accessories, walking essentials, a bed, a tunnel and a scratcher. Check each listing for its intended pet and use.

Use the actual product dimensions and your pet’s measurements. Clover Loop Small lists a neck range of 11–15 inches and chest girth of 16–22 inches; both must fit. Cloud Cove has an approximate 17 × 13-inch resting area. Do not select by breed or weight alone.

Only items listed under “In the Box” are included. Food, treats, bowls, harnesses and styling props are not included unless expressly listed.

Colors may vary with screens and lighting. Measurements are approximate where stated. These variations do not remove rights concerning defective or materially misdescribed goods.

Email us promptly with your order number. Changes may be possible before fulfillment but cannot be guaranteed after processing or dispatch. Applicable legal cancellation rights remain unaffected.

Estimated processing is 1–3 business days, followed by 7–15 business days in transit. Combined estimated delivery is 8–18 business days. Destination, customs, holidays and carrier conditions can affect these estimates.

Available delivery methods, destination eligibility and shipping charges are shown at checkout before payment. No blanket free-shipping offer is promised on this page.

A label can be created before a carrier records its first scan. Updates may take additional time. Orders can also arrive in separate parcels. Contact us if tracking remains unexpectedly inactive or a parcel appears missing.

Eligible change-of-mind return requests may be submitted within 30 days after delivery. Items should be unused, clean and complete. Rights concerning faulty, unsafe or misdescribed goods are not restricted to this discretionary period.

Email service@phunaraww.com with your order number, product and reason. We will provide eligibility information and return instructions. Do not assume the business address is the return destination.

Approved refunds are generally issued within 7–10 business days after approval, normally to the original payment method. Your bank or payment provider may need additional time to display the funds.

Cloudlet Dragon and Peachwing Bat are for appropriately sized adult dogs with gentle play habits, under supervision. Remove damaged toys immediately. Stuffing-free does not mean safe to swallow.

No. Follow the specific care guide. Cloud Cove’s empty cover can be machine-washed cold on a gentle cycle; its enclosed inserts are spot-clean only. Moonbeam is spot-clean only. Pebble Porch is paperboard and must not be washed, sprayed or soaked.

No. Clover Loop and Ribbon Trail are for supervised walking, not vehicle restraint, tie-out, climbing or lifting. Check fit and hardware before every walk.

No. It is for a small portion of dry treats. Its tab closure is not airtight or leakproof. It clips to a person’s belt or waistband and is not a pet toy.