Payment & Security
Understand available payment options, order charges and practical account protection.
Available payment methods
The methods displayed at checkout are the authoritative options for your transaction. Availability can depend on region, currency, payment provider and store configuration. We do not promise a particular card network, wallet or payment service unless it is available at your checkout.
How transactions are handled
Checkout and transactions are supported by Shopify and the payment service selected for your order. Providers may require authorization, authentication or fraud checks. We use order references, transaction status and relevant records to manage purchases, refunds and customer support.
No website or payment system can guarantee absolute security. Keep account access details private and verify unexpected payment requests through our published contact channels.
Review your order total
- Check product options, quantities, discounts and the displayed currency.
- Review delivery charges and applicable taxes before confirming payment.
- Your bank or provider may apply currency conversion or other charges. International customs charges may apply separately as explained in the shipping information.
Payment declined or confirmation missing?
Check billing details, provider messages and any verification request. If the payment status is unclear, check your account and contact us before repeatedly submitting the same order. A pending bank authorization does not always mean a completed charge.
For assistance, send your order reference, approximate transaction time and a redacted screenshot if useful. Never send full card numbers, security codes, passwords or verification codes.
Refunds and suspicious charges
Refunds follow the Return & Refund Policy and are normally sent to the original payment method. For an unfamiliar charge, contact us and your payment provider promptly so it can be investigated.
Payment support: service@phunaraww.com.